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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et,al.] by

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : McGraw-Hill/Irwin, c2006

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Availability: Items available for loan: College Library (1)Call number: HF 5415.32 .Z48 2006.

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Service marketing : integrating customer focus across the firm by

Zeithaml, Valarie A

Edition: 4th ed

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA Mc Graw Hill publishing 2006

Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.32 Z48 2006.

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Service marketing : Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.-- integrating customer focus across the firm / by

Zeithaml, Valarie A

Edition: 7th ed

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : McGraw Hill 2018

Availability: Items available for loan: College Library (1)Call number: HD 9980 .Z45 2017.

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