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Service marketing : integrating customer focus across the firm

By:

Zeithaml, Valarie A

Material type:

TextPublication details: USA Mc Graw Hill publishing 2006Edition: 4th edDescription: v, 708 pagesISBN:

71244964

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section				HF 5415.32 Z48 2006 (Browse shelf(Opens below))					Available			SFU1513

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