Service marketing : Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.-- integrating customer focus across the firm /
Material type:
TextPublication details: New York : McGraw Hill 2018Edition: 7th edDescription: xxviii, 514 pagesISBN: - 9780078112102
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College Library Reserve Section | HD 9980 .Z45 2017 (Browse shelf(Opens below)) | Available | C21752 |
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