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Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen.

By:

Storbacka, Kaj

Material type:

TextPublication details: New York :; McGraw-Hill,; 2002Description: 160 pages; 24 cmISBN:

0-07-120458-X

Subject(s):

LOC classification:

MAIN HF 5415.5
.S76 2002 c.2

Average rating: 0.0 (0 votes)

Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	South Mansfield College				MAIN HF 5415.5 .S76 2002 c.2 (Browse shelf(Opens below))					Available			SMC00733

Includes bibliographical references and index.

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