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1.
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The key to great leadership : rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies / Peter Burwash. by
  • Burwash, Peter
  • Burwash, Peter. Who cares?
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Mumbai : Jaicot Pub., c1997
Availability: Items available for loan: Luxembourg Library (1)Call number: HD 9980.5 .B974 1997.
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2.
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Service operations management : improving service delivery / Robert Johnston by
  • Johnston, Robert
  • Clark, Graham
Edition: 2nd ed.
Material type: Text; Format: print
Publication details: England : Prentice Hall, 2005
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .J647 2005.
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3.
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Service management : operation, strategy, information technology / James A. Fitzsimmons by
  • Fitzsimmons, James A
  • Fitszimmons, Mona J
Edition: 6th ed.
Material type: Text; Format: print
Publication details: Boston : McGraw-Hill, 2008
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .F549 2008.
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4.
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Service operations management : the total experience / David W. Parker. by
  • Parker, David W
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: United Kingdom : Edward Elgar Pub., c2013
Availability: Items available for loan: College Library (1)Call number: HD 9981.5 .P238 2012.
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5.
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by
  • Fitzsimmons, James A
  • Fitzsimmons, Mona J
Series: McGraw-Hill/Irwin series operations and decision sciences
Edition: 8th edition, McGraw-Hill International edition.
Material type: Text; Format: print
Publication details: New York : McGraw-Hill, 2014
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .F57 2014.
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6.
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Service management: operations, strategy, information technology Sanjeev Bordoloi by
  • Bordoloi, Sanjeev
Edition: Tenth edition
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York McGraw Hill, LLC. c2023
Availability: Items available for loan: College Library (1)Call number: HD 9980 .B37 2023.
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7.
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Service management for business excellence / Damien Montgomery. by
  • Montgomery, Damien [author.]
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Forest Hills, NY : Willford Press, 2025
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .M66 2025.
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8.
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Service operations management / edited by Julie Ostmoe.
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Canada : Toronto Academic Press, 2025
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .S47 2025.
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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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