Service operations management : improving service delivery / Robert Johnston
Material type:
TextPublication details: England : Prentice Hall, 2005.Edition: 2nd edDescription: 496 p. : col. ill. ; 25 cmISBN: - 0273683675
- HD 9980.5 .J647 2005
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College Library General Circulation Section | HD 9980.5 .J647 2005 (Browse shelf(Opens below)) | 1 | Available | C7554 |
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