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  3. Results of search for 'su:"Customer relations -- Management. "'

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1.
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Customer relationship management : creating competitive advantage through win relationship strategies / Kaj Storbacka. by
  • Storbacka, Kaj
Material type: Text; Format: print
Publication details: Singapore : McGraw-Hill, 2002
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .St74 2002.
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2.
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Manual for Call Center Agent / Teresita A. Aureus by
  • Aureus, Teresita A
  • Suarez, Cecilia A
Material type: Text; Format: print
Publication details: Quezon City, Philippines : C&E Publishing, Inc, 2005
Availability: Items available for loan: College Library (2)Call number: HF 5415.5 .Au927 2005, ...
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3.
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The superpromoter : the power of enthusiasm / Rijn Vogelaar ; translated by Peter de Wolff. by
  • Vogelaar, Rijn
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011
Availability: Items available for loan: College Library (1)Call number: HF 5415.55 .V64 2011.
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4.
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Simple ways to make your customers happy / Promod Batra, Vijay Batra. by
  • Batra, Promod
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : ; Think Inc., ; 2003
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .B38 2003.
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5.
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Connecting with your customers / Series: The Results-driven manager series
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Massachusetts : ; Harvard Business School Press, ; 2006
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .C66 2006.
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6.
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Harvard business review on customer relationship management / Series: A Harvard business review paperback
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Massachusetts : ; Harvard Business School Press, ; 2002
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .H37 2001.
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7.
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Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen. by
  • Storbacka, Kaj
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York : ; McGraw-Hill, ; 2002
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .S76 2002 c.1.
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8.
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Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen. by
  • Storbacka, Kaj
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York : ; McGraw-Hill, ; 2002
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.5 .S76 2002 c.2.
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9.
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Return on customer : creating maximum value from your scarcest resource / Don Peppers, Martha Rogers. by
  • Peppers, Don
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Singapore : ; Marshall Cavendish, ; 2005
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN HF 5415.527 .P47 2005.
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10.
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Customer relationship management: V. Kumar, Werner J. Reinartz.-- A databased approach:/ by
  • Kumar, V
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : John Wiley & Sons, Inc. 2006
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .K96 2006.
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11.
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Principles of customer relationship management / Denise Lopez. by
  • Lopez, Denise [author.]
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Forest Hills, NY : Willford Press, 2025
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .L67 2025.
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12.
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Innovations in guest experience management / Alexander Hill. by
  • Hill, Alexander [author.]
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York, NY : 3G E-Learning LLC, 2025
Availability: Items available for loan: College Library (1)Call number: HF 5686.H75 .H55 2025.
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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

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