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  3. Results of search for 'ccl=su:"Customer services -- Management. "'

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    • Altinay, Levent
    • Ballard, Jim
    • Blanchard, Ken
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    • Lucas, Robert W.
    • Metters, Richard
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1.
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Successful service operations management / Richard Metters. by
  • Metters, Richard
  • King-Metters, Kathryn
  • Pullman, Madeleine
  • Walton, Steve
Edition: 2nd ed.
Material type: Text; Format: print
Publication details: Australia : Thomson South-Western, 2006
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .M48 2006.
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2.
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Customer mania: it's never too late to build a customer-focused company. / by
  • Blanchard, Ken
  • Ballard, Jim
  • Finch, Fred
Material type: Text; Format: print
Publication details: New York : Free Press, 2004
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .B526 2004.
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3.
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Customer service : skills for success / Robert W. Lucas. by
  • Lucas, Robert W
Edition: 5th edition.
Material type: Text; Format: print
Publication details: New York, United States : McGraw-Hill, 2012
Availability: Items available for loan: College Library (1)Call number: HF 5415.5 .L83 2012.
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4.
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Enhancing customer experience in the service industry : Levent Altinay.-- a global perspective / by
  • Altinay, Levent
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Europe : Cambridge scholars 2016
Availability: Items available for loan: College Library (1)Call number: HD 9980.5 .Al468 2016.
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5.
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The golden rules of customer care : Carl Sewell, Paul B. Brown.-- How to turn that one-time buyer into a super loyal lifelong customer/ by
  • Sewell, Carl
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York: Doubleday 1990
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF5415.5 .Se516 1990.
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6.
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The golden rules of customer care : Carl Sewell, Paul B. Brown.-- How to turn that one-time buyer into a super loyal lifelong customer/ by
  • Sewell, Carl
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York: Doubleday 1990
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF5415.5 .Se516 1990.
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7.
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The golden rules of customer care: Carl Sewell, Paul B. Brown.-- How to turn that one-time buyer into a super-loyal lifelong customer / by
  • Sewell, Carl
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York : Doubleday 1990
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .SE516 1990.
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8.
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The golden rules of customer care: Carl Sewell, Paul B. Brown.-- How to turn that one-time buyer into a super-loyal lifelong customer / by
  • Sewell, Carl
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York: Doubleday 1990
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .Se516 1990.
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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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