Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublication details: New York, United States : McGraw-Hill, 2012.Edition: 5th editionDescription: 394 pages : color illustrations ; 27 cmISBN: - 9780071315920
- HF 5415.5 .L83 2012
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College Library Reserve Section | HF 5415.5 .L83 2012 (Browse shelf(Opens below)) | 1 | Available | C14765 |
Includes index.
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