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    • Ford, Robert C.
    • Heaton, Cherrill P.
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1.
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Managing quality service in hospitality : how organizations achieve excellence in the guest experience / �Robert C. Ford, Michael C. Sturman & Cherrill P. Heaton. by
  • Ford, Robert C
Edition: 1st ed.
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Ney York : Delmar Cengage Learning, c2012
Availability: Items available for loan: College Library (3)Call number: TX 911.3.M27 .F755 2012, ...
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2.
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Children's Rhymes, Children's Games, Children's Songs, Children's Stories : A Book for Bairns and Big Folk [electronic resource] / Robert Ford by
  • Ford, Robert, 1846-1905
Series: Project Gutenberg ; 24271
Material type: Text; Format: electronic
Publication details: Project Gutenberg, 2008
Online resources:
  • Click here to access online
Availability: Items available for loan: Project Gutenberg (1).
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3.
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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. by
  • Ford, Robert C
  • Sturman, Michael C
  • Heaton, Cherrill P
Edition: Philippine edition.
Material type: Text; Format: print
Publication details: Pasig City, Philippines : Cengage Learning Asia Pte Ltd., ©2012
Availability: Items available for loan: College Library (3)Call number: TX 901 .F699 2012, ...
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4.
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Total quality management for hospitality and tourism / Robert C. Ford. by
  • Ford, Robert C
Edition: Phil. Ed.
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Singapore : ; Cengage Learning, ; 2012
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN TX 911.3 .M27F67 2012 c.1.
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5.
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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. by
  • Ford, Robert C
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Singapore : ; Cengage Learning, ; 2012
Availability: Items available for loan: South Mansfield College (1)Call number: MAIN TX 911.3 .M27F67 2012 c.2.
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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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