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  2. Details for: Total quality management for hospitality and tourism /
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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton.

By:
  • Ford, Robert C
Contributor(s):
  • Sturman, Michael C
  • Heaton, Cherrill P
Material type: TextPublication details: Pasig City, Philippines : Cengage Learning Asia Pte Ltd., ©2012.Edition: Philippine editionDescription: 522 pages : illustrations ; 23 cmISBN:
  • 9789814352611
Subject(s):
  • Hospitality industry -- Management
  • Hospitality industry -- Customer services
LOC classification:
  • TX 901 .F699 2012
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  • Holdings ( 3 )
  • Title notes ( 2 )
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books College Library Reserve Section TX 901 .F699 2012 (Browse shelf(Opens below)) Available C18678
Books College Library General Circulation Section TX 901 .F699 2012 (Browse shelf(Opens below)) 2 Available C16154
Books College Library General Circulation Section TX 901 .F699 2012 (Browse shelf(Opens below)) 1 Available C16155

College Library

College Library

College Library

Reprint. Originally published. Andover : Cengage Learning, 2012.

Tourism

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Total quality management for hospitality and tourism /

APA

Ford R. C., Sturman M. C. & Heaton C. P. (2012). Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

Chicago

Ford Robert C, Sturman Michael C and Heaton Cherrill P. 2012. Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

Harvard

Ford R. C., Sturman M. C. and Heaton C. P. (2012). Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd.

MLA

Ford Robert C, Sturman Michael C and Heaton Cherrill P. Total quality management for hospitality and tourism. Pasig City, Philippines: Cengage Learning Asia Pte Ltd. 2012.

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