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  2. Details for: The Practical guide to achieving customer satisfaction in events and hotels /
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The Practical guide to achieving customer satisfaction in events and hotels / Philip Berners and Adrian Martin.

By:
  • Berners, Philip [author.]
Contributor(s):
  • Martin, Adrian [author.]
Material type: TextPublication details: New York, NY : Routledge, 2023.Description: xiii, 179 pages : illustrations ; 24 cmISBN:
  • 978-0-367-72385-9
Subject(s):
  • Hospitality industry -- Customer services
  • Hotel management
  • Special events -- Management
LOC classification:
  • TX 911.3.C8 .B47 2023
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books College Library Reserve Section TX 911.3.C8 .B47 2023 (Browse shelf(Opens below)) Available C25465

College Library

Includes bibliographical references and index.

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The Practical guide to achieving customer satisfaction in events and hotels /

APA

Berners P., Martin A., . (2023). The Practical guide to achieving customer satisfaction in events and hotels. New York, NY: Routledge.

Chicago

Berners Philip, Martin Adrian, . 2023. The Practical guide to achieving customer satisfaction in events and hotels. New York, NY: Routledge.

Harvard

Berners P., Martin A., . (2023). The Practical guide to achieving customer satisfaction in events and hotels. New York, NY: Routledge.

MLA

Berners Philip, Martin Adrian, . The Practical guide to achieving customer satisfaction in events and hotels. New York, NY: Routledge. 2023.

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Southville International School and Colleges Library

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