Customer service Robert Lucas.-- Building successful skills for the twenty-first century /
Material type:
TextPublication details: Boston : McGraw-Hill Companies 2005Edition: 3rd edDescription: 416 pages : colored illustrationsISBN: - 9.7800711129e+012
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .L83 2005 (Browse shelf(Opens below)) | Available | SFU0112 |
Includes glossary, bibliographical and index.
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