Customer service
Lucas, Robert W.
Customer service Building successful skills for the twenty-first century / Robert Lucas.-- - 3rd ed. - Boston : McGraw-Hill Companies 2005 - 416 pages : colored illustrations
Includes glossary, bibliographical and index.
9.7800711129e+012
Customer services.
Customer service Building successful skills for the twenty-first century / Robert Lucas.-- - 3rd ed. - Boston : McGraw-Hill Companies 2005 - 416 pages : colored illustrations
Includes glossary, bibliographical and index.
9.7800711129e+012
Customer services.