Answering the ultimate question : Owen, Richard, ; Brooks, Laura L .-- How net promoter can transform your business /
Material type:
TextPublication details: San Francisco, CA : Jossey Bass 2009Description: 304 pagesISBN: - 978-0-470-26069-2
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .O93 2009 (Browse shelf(Opens below)) | Available | SFU0089 |
Includes references, acknowledgements , and index.
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