Customer service training 101 : quick and easy techniques that get great results / Renee Evenson.
Material type:
TextPublication details: New York : American Management Association, 2011.Edition: 2nd editionDescription: 230 pages : illustrations ; 23 cmISBN: - 0814416419
- HF 5415.5 .Ev89 2011
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College Library General Circulation Section | HF 5415.5 .Ev89 2011 (Browse shelf(Opens below)) | 1 | Available | C14291 |
Includes bibliographical referrences and index.
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