Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.
Material type:
TextPublication details: New York, N.Y. : Portpolio , c2006.Description: 24 cm. 266 pISBN: - 9781591841647
- IB 658.8343 D43 2006
- HF 5415.335 .D413 2006
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Luxembourg Library International Baccalaureate Section | HF 5415.335 .D413 2006 (Browse shelf(Opens below)) | 1 | Available | 15818 |
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