Customer service : Building successful skills for the twenty-first century / Robert W. Lucas
Material type:
TextPublication details: Boston McGraw-Hill 2005.Edition: 3rd editionDescription: 416 pages : illustrations (some color) ; 25 cmISBN: - 0072938056
- MkSF 658.812 L83 2005
- HF 5415.5 .L83 2005
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .L83 2005 (Browse shelf(Opens below)) | Available | SFU2489 | ||||||||||||||
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .L83 2005 (Browse shelf(Opens below)) | 1 | Available | SFU1287 | |||||||||||||
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Southville International School Affiliated with Foreign Universities Library Southville Foreign University Section | HF 5415.5 .L83 2005 (Browse shelf(Opens below)) | 1 | Available | SFU0865 |
Includes glossary and index.
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