Normal view MARC view ISBD view

Customer relationship management : (Record no. 19380)

MARC details
000 -LEADER
fixed length control field	00560nam a2200169 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20140310183140.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	020823s19uu xx 00 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5
Item number	.St74 2002
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Storbacka, Kaj
245 ## - TITLE STATEMENT
Title	Customer relationship management :
Remainder of title	creating competitive advantage through win relationship strategies /
Statement of responsibility, etc	Kaj Storbacka.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Singapore :
Name of publisher, distributor, etc	McGraw-Hill,
Date of publication, distribution, etc	2002.
300 ## - PHYSICAL DESCRIPTION
Extent	x, 160 p. :
Other physical details	ill. ;
Dimensions	24 cm.
521 ## - TARGET AUDIENCE NOTE
Target audience note
546 ## - LANGUAGE NOTE
Language note	C4930
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer relations
General subdivision	management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books
Source of classification or shelving scheme	Library of Congress Classification
Call number prefix	Foreign

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type
		Library of Congress Classification		College Library	College Library	General Circulation Section	12/04/2013		HF 5415.5 .St74 2002	C4930	05/15/2018	1	12/04/2013	Books

SOUTHVILLE LIBRARY