Normal view MARC view ISBD view

When should the customer really be king? on the optimum level of salesperson customer orientation in sales encounters / (Record no. 121095)

MARC details
000 -LEADER
fixed length control field	00635nam a2200193Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	140626s9999 xx 000 0 und d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Homburg, Christian..
245 ## - TITLE STATEMENT
Title	When should the customer really be king? on the optimum level of salesperson customer orientation in sales encounters /
Statement of responsibility, etc	Christian Homburg ... [et al.].
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc	c2011.
300 ## - PHYSICAL DESCRIPTION
Extent	75 : 2, page 55
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title	Journal of Marketing
521 ## - TARGET AUDIENCE NOTE
Target audience note
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer orientation.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer satisfaction.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Personal selling.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Sales encounter.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Salesperson performance.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Periodicals

Holdings
Withdrawn status	Lost status	Damaged status	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Barcode	Date last seen	Price effective from	Koha item type
			College Library	College Library	Periodical Section	06/26/2014		S0203	06/26/2014	06/26/2014	Periodicals

SOUTHVILLE LIBRARY