Normal view MARC view ISBD view

Signaling Service Quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels

Jenny Tian

Signaling Service Quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels Jenny Tian, Sophia Wang - SAGE 2017 - pages 211-245,February - Journal of Hospitality & Tourism Research 41:2 .

Subjects--Topical Terms:
e-CRM
Electronic customer relationship management
Signaling theory
Website quality

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Signaling Service Quality via Website e-CRM Features: More Gains for Smaller and Lesser Known Hotels

SOUTHVILLE LIBRARY