Normal view MARC view ISBD view

The Effect of Soft and Extreme Action in Public Complaint Behaviour on Satisfaction with Complaint Handling

Mohd. Khirzanbadzli A. Rahman

The Effect of Soft and Extreme Action in Public Complaint Behaviour on Satisfaction with Complaint Handling Mohd. Khirzanbadzli A. Rahman, Sharifah Azizah Haron, Laily Paim, Syuhaily Osman, Noorlaila Yunus, Hassnah Wee - International Review of Management and Marketing December 2012 - 4:2

Subjects--Topical Terms: --Marketing.

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

The Effect of Soft and Extreme Action in Public Complaint Behaviour on Satisfaction with Complaint Handling

SOUTHVILLE LIBRARY