Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
Material type:
TextSeries: McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, 2014.Edition: 8th edition, McGraw-Hill International editionDescription: xviii, 524 pages : illustrations ; 28 cmISBN: - 9789814714051
- HD 9980.5 .F57 2014
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College Library Reserve Section | HD 9980.5 .F57 2014 (Browse shelf(Opens below)) | Available | C20061 |
Includes index.
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