000			00599nam a2200205 a 4500
005			20140311163023.0
008			070925s19uu xx 00 eng d
020			_a9812448969
050			_aHF 5415.1 _b.L911 2004
100			_aLovelock, Christopher
245			_aServices Marketing : _ba managerial perspective. / _cChristopher Lovelock.
250			_a5th ed.
260			_aSingapore : _bPearson Education, _c2004.
300			_a652 p. : _bill. ; _c25 cm.
521			_aBSBA
650			_aService industries _xMarketing.
700			_aWirtz, Jochen
942			_cBK _2lcc _kFOR
999			_c39498 _d39498