| 000 | 00622nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | 0 | ||
| 005 | 20240206095358.0 | ||
| 008 | 240206b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-1-032-05751-4 | ||
| 050 |
_aHD 58.87 _b.M35 2022 |
||
| 100 | _aMaleyeff, John | ||
| 245 |
_aQuality service management : a guide to improving business process _cJohn Maleyeff |
||
| 260 |
_aLondon _bRoutledge _cc2022. |
||
| 300 |
_axiv, 202 pages ; _c23 cm. |
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| 504 | _aIncludes bibliographical references, index, and glossary. | ||
| 650 | _aReengineering (Management). | ||
| 650 | _aManagement--Evaluation. | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c365904 _d365904 |
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