000 00396nam a2200121Ia 4500
008 200911s9999 xx 000 0 und d
020 _a978-1-11-07180-9
100 _aBagdan, Paul
245 _cPaul Bagdan.--
_aGuest service in the hospitality management /
260 _aNew Jersey :
_bJohn Wiley & Sons, Inc.
_c2013
300 _axi , 298 pages :
_billustration ;
_c24 cm.
650 _aHospitality.
999 _c364200
_d364200