| 000 | 00531nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 200619s9999 xx 000 0 und d | ||
| 020 | _aHow to identify, attract, serve, and retain customers in an e-commerce environment | ||
| 100 | _aSindell, Kathleen | ||
| 245 |
_cKathleen Sindell.-- _aLoyalty Marketing for the internet age / |
||
| 260 |
_aChicago: _bDearbon Financial Publishing, Inc. _c2000 |
||
| 300 | _axx, 345 pages | ||
| 500 | _aIncludes glossary and index | ||
| 650 | _aCustomer loyalty | ||
| 650 | _aElectronic commerce | ||
| 999 |
_c363736 _d363736 |
||