000 00596nam a2200181Ia 4500
008 190427s9999 xx 000 0 und d
100 _aChen Leida
245 _aPerformance impacts of web-enabled retail services: An empirical study/
245 _cLeida Chen, Anteneh Ayanso and Kaveepan Lertwachara.--
260 _bTaylor and Francis Group
260 _c2018
300 _apages 301-311, 2018
440 _aJournal of Computer Inforamation System
_v58(4)
650 _aCustomer service life cycle
650 _apath analysis
650 _asales perforamance
650 _aweb enabled
999 _c361736
_d361736