000 00706nam a2200253Ia 4500
008 180523s9999 xx 000 0 und d
020 _a978-981-4352-61-1
050 _aMAIN TX 911.3
050 _b.M27F67 2012 c.1
100 _aFord, Robert C.
245 0 _aTotal quality management for hospitality and tourism /
245 0 _cRobert C. Ford.
250 _aPhil. Ed.
260 _aSingapore :
260 _bCengage Learning,
260 _c2012
300 _a522 pages :
300 _billustrations ;
300 _c23 cm.
500 _aIncludes index.
650 _aHospitality industry -- Management.
650 _aLeisure industry -- Management.
650 _xTourism -- Management.
999 _c357760
_d357760