000 00362nam a2200109Ia 4500
008 171211s9999 xx 000 0 und d
245 _aManagement: Meeting and Exceeding Customer Expectations
245 _cGemmy S. Allen, Raymond F. Attner, and Warren R. Plunkett
260 _c2007
650 _xBUSINESS
856 _uhttp://down.ebook777.com/063/0324423012.pdf
999 _c349465
_d349465