000			00867nam a2200289Ia 4500
008			170711s9999 xx 000 0 und d
020			_a9789746522205
050			_a25.1
050			_bL374 2008
100			_aLaughlin, Sara
245		4	_aThe quality library :
245			_ba guide to staff-driven improvement, better efficiency, and happier customers /
245			_cby Sara Laughlin and Ray W. Wilson.
260			_aChicago :
260			_bAmerican Library Association,
260			_c2008
300			_axiv, 144 pages :
300			_billustrations ;
300			_c27cm.
500			_aIncludes appendix, glossary, bibliographic reference and index.
650			_aLibrary administration --
650			_aLibrary planning.
650			_aTotal quality management.
650			_xUnited States.
700			_aTitle.
700			_aWilson, Ray W.
999			_c340018 _d340018