| 000 | 00555nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 170510s9999 xx 000 0 und d | ||
| 100 | _aSandy C. Chen | ||
| 245 | _aConstruction and Validation of the Customer Participation Scale | ||
| 245 | _cSandy C. Chen, Carola Raab | ||
| 260 | _bSAGE | ||
| 260 | _c2017 | ||
| 300 | _apages 131-153,February | ||
| 440 |
_aJournal of Hospitality & Tourism Research _v41:2 |
||
| 650 | _aCustomer roles | ||
| 650 | _aMandatory customer participation | ||
| 650 | _aScale development | ||
| 650 | _aService quality | ||
| 999 |
_c329858 _d329858 |
||