| 000 | 00407nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aMirjam Dobmeier | ||
| 245 | _aUnderstanding and Managing Service Productivity – A Literature Review | ||
| 245 | _cMirjam Dobmeier | ||
| 260 | _c2014 | ||
| 300 | _a9 : 2 | ||
| 650 | _xBusiness | ||
| 856 | _uhttp://www.jbm-online.net/index.php/jbm/article/view/150/113 | ||
| 999 |
_c313673 _d313673 |
||