| 000 | 00409nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 170221s9999 xx 000 0 und d | ||
| 100 | _aMirjam Dobmeier | ||
| 245 | _aUnderstanding and Managing Service Productivity – A Literature Review | ||
| 245 | _cMirjam Dobmeier | ||
| 260 | _c2016 | ||
| 300 | _a15 : 13 | ||
| 650 | _xBusiness | ||
| 856 | _uhttp://www.jbm-online.net/index.php/jbm/article/view/150/112 | ||
| 999 |
_c311772 _d311772 |
||