000			01942cam a22003494a 4500
001			17047384
003			PILC
005			20151104104149.0
008			111116s2012 caua b 001 0 eng
010			_a 2011047501
020			_a9781118076545 (hardback)
035			_a(OCoLC)ocn748330561
040			_aDLC _beng _cDLC _erda _dYDX _dBTCTA _dBDX _dYDXCP _dBWX _dDLC
042			_apcc
050	0	0	_aLB 1044.87 _b.C75 2012
082	0	0	_a371.33/44678
084			_aEDU041000 _2bisacsh
100	1		_aCrawley, Anita, _d1946-
245	1	0	_aSupporting online students : _ba guide to planning, implementing, and evaluating services / _cAnita Crawley.
250			_aFirst edition.
260			_aSan Francisco, CA : _bJossey-Bass, _c2012.
300			_axxiii, 262 pages : _billustrations ; _c24 cm.
490	1		_aThe Jossey-Bass higher and adult education series
500			_aIncludes bibliographical references and index.
520			_a"Online Student Services and Support is a comprehensive review of all aspects of support services needed by online learners. It argues that while these services are necessary for online students to be successful, they will benefit all students. Based on a decade's worth of published research, it describes the scope of services that should be made available to online students in three separate stages of their college careers. It offers guidelines and standards for these services as outlined by half a dozen national professional organizations; covers the nationally used audit tool developed by the Center for the Transforming Student Services (CENTSS)"--
650		0	_aWeb-based instruction.
650		0	_aStudents _xServices for _xTechnological innovations.
830		0	_aJossey-Bass higher and adult education series.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK _kFOR
999			_c288882 _d288882