| 000 | 00806nam a2200217 a 4500 | ||
|---|---|---|---|
| 003 | SISC | ||
| 005 | 20170126144632.0 | ||
| 008 | |||
| 020 | _a9789814714051 | ||
| 050 | 0 | 0 |
_aHD 9980.5 _b.F57 2014 |
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
| 250 | _a8th edition, McGraw-Hill International edition. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _c2014. |
||
| 300 |
_axviii, 524 pages : _billustrations ; _c28 cm. |
||
| 440 | 0 | _aMcGraw-Hill/Irwin series operations and decision sciences. | |
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 942 |
_2lcc _cBK _kFOR |
||
| 999 |
_c288737 _d288737 |
||