| 000 | 00430nam a2200145 a 4500 | ||
|---|---|---|---|
| 005 | 20141022142009.0 | ||
| 008 | 120228s19uu xx 00 eng d | ||
| 050 |
_aCD-ROM _bF57 2008 |
||
| 100 | _aFitzsimmons, James | ||
| 245 |
_aService management : _boperations, strategy, information technology / _cJames Fitzsimmons, Mona Fitszimmons. |
||
| 250 | _a6th ed. | ||
| 260 | _c2008. | ||
| 700 | _aFitszimmons, Mona | ||
| 942 | _cAVM | ||
| 999 |
_c276646 _d276646 |
||