000			00314nam a2200121 a 4500
005			20141022142003.0
008			100826s19uu xx 00 eng d
050			_aVCD _bCOM3 2003
245			_aCOMMUNICATION SKILLS : _bdealing with customer.
650			_aVCD MC
650			_aDealing with customer
942			_cAVM
999			_c276410 _d276410