| 000 | 00591nam a2200181 a 4500 | ||
|---|---|---|---|
| 005 | 20141202090731.0 | ||
| 008 | 120815s19uu xx 00 eng d | ||
| 020 | _a9789712725647 | ||
| 050 |
_aHF 5415.5 _b.Sa26 2012 |
||
| 100 | _aSancianco, Herbert M. | ||
| 245 |
_aCreating great customer service / _cHerbert M. Sancianco. |
||
| 260 |
_aMandaluyong City, Philippines : _bAnvil Pub, _c2012. |
||
| 300 |
_a146 p. _c19 cm. |
||
| 650 |
_aCustomer services _xTechniques and procedures |
||
| 650 | _aCustomer satisfaction | ||
| 650 |
_aCustomer relations _xPhilippines. |
||
| 942 |
_cBK _2lcc _kFIL |
||
| 999 |
_c25179 _d25179 |
||