000			00568nam a2200193 a 4500
005			20140310183457.0
008			091116s19uu xx 00 eng d
020			_a9781439802496
050			_aHF 5549.5.P35 _b.H37 2009
100			_aHarbour, Jerry L.
245			_aThe basics of performance measurement / _cJerry L. Harbour.
250			_a2nd. ed.
260			_aNew york : _bCRC Press, _c2009.
300			_a91 p. : _bill. ; _c22 cm.
521			_aBSBA
650			_aPerformance standards. 2. Performance _xEducation.
942			_cBK _2lcc _kFOR
999			_c23698 _d23698