000			00605nam a2200217 a 4500
005			20140310183450.0
008			070907s19uu xx 00 eng d
020			_a139781564144931
050			_aHE 5549.5.E42 _b.M384 2007
100			_aLloyd, Ken
245			_a151 quick ideas to deal with difficult people.
260			_aFranklin Lakes, New Jersey : _bCareer Press, _c2007.
300			_a151 p. : _c23 cm.
521			_aBSA
650			_aBSBA.
650			_aProblem employees.
650			_aConflict management.
650			_aPersonnel management.
942			_cBK _2lcc _kFOR
999			_c23390 _d23390