| 000 | 00599nam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20140310183450.0 | ||
| 008 | 090120s19uu xx 00 eng d | ||
| 020 | _a9781601630131 | ||
| 050 |
_aHF 545.5 _b.B3428 2008 |
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| 100 | _aBailey, Keith | ||
| 245 |
_aCustomer service in an instant : _b60 ways to win customers and keep them coming back / |
||
| 260 |
_aFranklin Lakes, New Jersey : _bCareer Press, _c2008. |
||
| 300 |
_a159 p. : _c23 cm. |
||
| 521 | _aBSBA | ||
| 650 | _aBSBA. | ||
| 650 | _aCustomer Services. | ||
| 700 | _aLeland, Karen | ||
| 942 |
_cBK _2lcc _kFOR |
||
| 999 |
_c23381 _d23381 |
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