000 00672nam a2200229 a 4500
005 20140310183443.0
008 080917s19uu xx 00 eng d
020 _a1740092813
050 _aTX 911.3.C8
_b.P451 2002
100 _aPerlitz, Lee
245 _aCustomer service in the tourism industry /
_cLee Perlitz.
260 _aAustralia :
_bPearson Education Ltd,
_c2002.
300 _a95 p .:
_bill. ;
_c25 cm.
440 _aThe travel handbook series
521 _aTOU
650 _aTourism.
650 _aTourism
_xEmployees
_xTraining of.
650 _aTourism Customer services.
650 _aCustomer relations.
942 _cBK
_2lcc
_kFOR
999 _c23175
_d23175