000			00629nam a2200193 a 4500
005			20140310183414.0
008			070918s19uu xx 00 eng d
020			_a1418846880
050			_aHF 5718 _b.Z85 2005
100			_aZuker, Elaina
245			_aCreating Rapport : _busing personal power to influence without control. / _cElaina Zuker
260			_aBoston, M.A : _bThomson/Course Technology, _c2005.
300			_a88 p. : _c25 cm.
650			_aBusiness communication _xPsychological aspects.
650			_aInterpersonal communication.
650			_aInfluence (Psychology).
942			_cBK _2lcc _kFOR
999			_c22544 _d22544