| 000 | 00502nam a2200169 a 4500 | ||
|---|---|---|---|
| 005 | 20140310183412.0 | ||
| 008 | 070913s19uu xx 00 eng d | ||
| 020 | _a978-0-8144-7308-5 | ||
| 050 |
_aHF 5415.5 _b.G348 2006 |
||
| 100 | _aGallagher, Richard | ||
| 245 |
_aGreat customer connections. _cRichard Gallagher |
||
| 260 |
_aNew York : _bAmerican Management Association, _c2006. |
||
| 300 |
_a239 p. : _bill. ; _c26 cm. |
||
| 650 | _aCustomer services. | ||
| 942 |
_cBK _2lcc _kFOR |
||
| 999 |
_c22523 _d22523 |
||