| 000 | 00621nam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20140310183344.0 | ||
| 008 | 070305s19uu xx 00 eng d | ||
| 020 | _a9715844073 | ||
| 050 |
_aHF 5415.5 _b.Au927 2005 |
||
| 100 | _aAureus, Teresita A. | ||
| 245 |
_aManual for Call Center Agent / _cTeresita A. Aureus |
||
| 260 |
_aQuezon City, Philippines : _bC&E Publishing, Inc, _c2005. |
||
| 300 |
_a263 p. : _bill. ; _c23 cm. |
||
| 521 | _aBSBA | ||
| 650 |
_aCustomer relations _xManagement _xHandbooks, manuals, etc. |
||
| 700 | _aSuarez, Cecilia A. | ||
| 942 |
_cBK _2lcc _kLOC |
||
| 999 |
_c21911 _d21911 |
||