000 00542nam a2200193 a 4500
005 20140310183303.0
008 050705s19uu xx 00 eng d
020 _a8172249535
050 _aHD 62.15
_b.M697 2002
100 _aMohanty, R.P.
245 _aTQM in service sector /
_cDr. R.P. Mohanty and Dr. R.R. Lakhe.
260 _aMumbai :
_bJaico Publishing House,
_c2002.
300 _a598 p. :
_c25 cm.
521 _aBSBA
650 _aTotal quality management.
700 _aLakhe, R.R.
942 _cBK
_2lcc
_kFOR
999 _c21038
_d21038