| 000 | 00611nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20140310183138.0 | ||
| 008 | 020820s19uu xx 00 eng d | ||
| 050 |
_aHF 5415.157 _b.G34 1994 |
||
| 100 | _aBradley Gale T. | ||
| 245 |
_aManaging customer value : _bcreating quality and service that customers can see / _cBradley T. Gale. |
||
| 260 |
_aUSA : _bMacmillan Inc., _c1994. |
||
| 300 |
_a424 p. : _c26 cm. |
||
| 521 | _aBSBA | ||
| 650 |
_aQuality of products _xevaluation |
||
| 650 |
_aconsumer satisfaction _xevaluation |
||
| 650 |
_aMarketing _xmanagement |
||
| 942 |
_cBK _2lcc _kFOR |
||
| 999 |
_c19338 _d19338 |
||