000 00540nam a22002057a 4500
003 OSt
005 20140310182957.0
008 130207t xxu||||| |||| 00| 0 eng d
020 _a9715844073
050 _aPE 1479
_b.Au927 2005
082 _aFIL 658.812
_b.Au927 2005
245 _aManual for call center agents
_cAureus, Teresita A.
260 _aQuezon City
_bC & E Pub
_c2005
300 _a263 p.
_c22 cm
521 _acollege students
526 _c1210L-1700L
541 _j1
562 _e1
942 _2lcc
_cBK
_kFIL
999 _c18020
_d18020