000			00621nam a22002177a 4500
003			OSt
005			20140310182758.0
008			130211t xxu||||| |||| 00| 0 eng d
020			_a9812400680
050			_aHD 62.15 _b.D4 2001
100			_aEvan, James R.
245			_aTotal quality : _bmanagement, organization and strategy / _cJames R. Evans, James W. Dean, Jr.
260			_aCincinnati, Ohio : _bSouth-Western College Pub., _c2001.
300			_a376 p. : _bill. ; _c24 cm.
521			_aBSBA
562			_e2
650			_a Total Quality Management
942			_2lcc _cBK _kFOR
999			_c15917 _d15917